• “The brain can change as a result of the thoughts we think. Something as seemingly insubstantial as a thought can affect the very stuff of the brain in a way that can lead to a greater capacity for empathy and compassion.”
   Time Magazine, January 2007
• “If your discussion begins with a harsh startup it will inevitably end on a negative note. 96% of the time you can predict the outcome of a conversation based on the first three minutes.”
   John M. Gottman, Ph.D. The Seven Principles for Making Marriage Work